The State of Enterprise AI: How Leaders are Moving from AI Ambition to Enterprise Impact (2027)

Artificial intelligence (AI) and machine learning (ML) have long been key components of the digital workplace. The shift from generative tools to agentic systems is forcing a reckoning with legacy architecture and the employee experience. This evolution reveals a stark divergence between organizations that treat AI as a procurement exercise and those that drive real change around how work gets done.

This report, a companion piece to Reworked Insights' annual State of the Digital Workplace report, focuses exclusively on the role of AI in the workplace. Through executive insights, this guide explores current trends, agentic AI adoption, and what lies ahead for the digital workforce.

This report includes:

• The AI framework for the digital workplace
• Insights on AI adoption trends
• Policy creation around generative and agentic AI
• Considerations for employers adopting AI